A study conducted by McKinsey found that a lack of scalable software solutions could cost businesses anywhere between 8% and […]
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According to Growthlist, sales professionals using AI report a 50% increase in leads and appointments. Consequently, 75% of B2B companies […]
Is voicemail a thing of the past? While it may evoke nostalgia for ’90s TV scenes where characters left countless […]
Organizations devote around 15% of their time to meetings, according to Zippia. 71% of those meetings, however, are considered unproductive. […]
Two thirds of customers who believe a company cares about their emotional state will likely become repeat customers. And nothing […]
As of 2023, 12.7% of full-time employees worked remotely and 28.2% used a hybrid working model, according to Forbes. That’s […]
A hosted contact center solution gives your customers what they want: Multiple support channels, fast responses, and personalized experiences. And, […]
A VoIP phone number is no longer a luxury for established corporations. In recent years it has become an affordable […]
Research has shown that about 73% of consumers want to solve their issues independently. That makes IVR self-service and other […]
The average cold call conversion rate is 2%. The goal is to drive more outbound sales. How do you do […]
Effective outreach can either make or break your company. However, setting up a successful outbound call campaign takes more than […]
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